Fraud Protection

TheFinestWatches.com website and computer infrastructure are protected by state of the art firewalls. All confidential information such as credit card numbers that are stored on our computers are encrypted at all times. All data communications through TheFinestWatches.com website is encrypted using a minimum of 128 bit SSL encryption. Once on our server we encrypt the information using 128 bit AES encryption.

Fraud Prevention

TheFinestWatches.com is a leader in our industry in fraud prevention. Orders paid by credit card can only be shipped to the exact billing address that you receive your credit card statements at. Using this method may also require additional documentation such as: (1) a signed Credit Card Authorization Form which can be found here. (2) A legible and clearcopy of the front and back of your credit card. (3) A copy of a recent credit card or utility bill validating the credit card billing address. (4) A copy of your photo ID, such as a passport or drivers license. We record all IP addresses for all transactions. Credit card fraud will be investigated and vigorously prosecuted to the fullest extent of United States and International Law.

Personal Information

Your name, credit card information, shipping and billing address, telephone numbers, email address and all other private information will remain just that - private. TheFinestWatches.com uses your personal information for billing, verification, and shipping purposes only.

TheFinestWatches.com takes online fraud very seriously! If we receive a fraudulent order, we will notify and cooperate with the federal authorities. All information transmitted in the process of fraudulent orders will be turned over immediately to the FBI, and/or local police in your immediate area.

TheFinestWatches.com values your patronage and respects your privacy rights. Because we understand that you are concerned about your privacy, we have instituted policies intended to ensure that your personal information is handled safely and responsibly. Our strict policy is that we do not share, sell, trade, or rent your personally identifiable information to third parties.

Information Collection

You can generally browse our website without providing us with any personally identifiable information about yourself, such as your name, address, email address, phone number, or credit card information. When you voluntarily submit your personally identifiable information to us by making a purchase from TheFinestWatches.com, you are giving us your consent to the collection, use, and disclosure of your personally identifiable information, and you understand and agree that we may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping, and credit card authorization. We may also disclose information when you tell us to do so, to identify or contact you, to protect your rights, or the rights of TheFinestWatches.com, or as required by law.

Electronic Communications

When you visit TheFinestWatches.com or communicate with us electronically by sending emails, you consent to receiving communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Cookies and Data Collection Devices

In some instances, TheFinestWatches.com may collect non-personal data through cookies, pixel tags, web logs, and other monitoring technologies.
A cookie is an element of data that frequently contains an anonymous unique identifier. Such data is sent from the website to your browser, which may then store it on your system for future use. Our Website uses cookies to maintain information for your shopping cart and to facilitate your shopping experience so that you will not need to continually re-add items to your shopping cart during the same browser session. If you have set your browser to refuse cookies, please call us toll free at (800) 998-3082 to place your order (international customers please call 415-864-3615).

We also use pixel tags - tiny graphic images - to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.

We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than TheFinestWatches.com

Log Files

When you visit TheFinestWatches.com, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

Security

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase or create an account on our website, your transactional information is transmitted in a safe, encrypted format. To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us at (800) 998-3082.

Links to Other Sites

Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of TheFinestWatches.com and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

Your Information, Your Choice

To update us with your information sharing preferences, you may call (800) 998-3082, email customerservice@thefinestwatches.com, or send your request to T.F.W., 888 Brannan Street, Suite #191, San Francisco, CA 94103. Please note your preference as stated below:

• "I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events." (You may also click the designated link at the bottom of all TheFinestWatches.com email advertisements to be removed from future e-mail updates.)
• "I prefer not to receive direct mail advertisements, such as periodic mailings regarding products and services, special promotions or upcoming events."
• "I prefer that you not share information about me with other carefully screened companies." (As mentioned, your email address is not shared with these companies.)

Because we plan our mailings in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive our communications, please contact us again and we will make every effort to correct the situation.
Policy Changes

This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If our information practices change in the future, we will notify you by posting the policy changes on our website.

Additional Information

For questions, comments or assistance, we invite you to contact us at customerservice@thefinestwatches.com.
If you're just not comfortable shopping online (and would prefer to make your purchase via telephone) just give us a call toll free at (800) 998-3082 (international customers please call 415-864-3615).

The examples contained in this Privacy Policy are illustrations only, and are not intended to be exhaustive.